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Summary Emails Appearing By Report Group

The Summary Emails that are generated from dspMonitor are being distributed by report group . Ie. If a User has access to 4 report groups, they are receiving 4 summary emails, 1 per group.

Is it possible to group these summary emails into a single email? This is how the process had been working in Cransoft and is preferable for the email recipients.

Further Detail:
A new behavior was implemented since CranSoft to work around problems with email bodies getting too large for some mail servers to handle.  Basically, after the body exceeds 20,000 characters, the single Summary email is split out into 1 Summary email per report group.
There is no parameter in dspMonitor for switching between combined and separate Summary emails.  The stored procedure simply counts the size of the email body and then makes the decision.

stored proc is DataDialysis.dbo.webSummaryReportIntermediateIns
  • Guest
  • Jul 21 2017
  • Unlikely to Implement
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  • Admin
    Jon Green commented
    November 20, 2018 16:57

    This idea has been investigated by the engineering team and we have decided that this will not be possible in the current architecture of dspMonitor.  The decision was made a number of years ago to include the group owner details in the summary email and as such this could potentially vary across groups and would require additional templates to be delivered for multi group summarisation reporting.  What we will do is consider this requirement when architecting the solution that will span both the dsp and cloud components so that this can be reassessed at this time.