TOTAL_ROWS in ttMetrics is the total number of rows in the table which gets populated from [ISFailedData].[dbo].[IS_FD_RUN_HISTORY].TOTAL_ROWS.
In SAP IS there is the option to filter records in a rule so which changes the total number of records being checked (obviously not the same as the total number of records in table) and therefore changes the percentage of pass and failed records. This does not reconcile with ISA statistics as it just uses the total number of records in the table from in IS_FD_RUN_HISTORY. Is this a bug in ISA? It relates to BOA Support ticket #10283.
There is table called MMB_EP_RULE_STATISTIC in SAP IS that hold the required info. If possible, I would like to use this data to populate the TOTAL_ROWS in ttMetrics.
If possible I would like to make changes directly to the process that update the TOTAL_ROWS at client site to resolve the issue.