Chatbots becoming important part of each tool these days. A Chatbot in DSP can be used to
. User can search for the topics he has doubts and bot can search for the topic in Technical help/ BOA Insiders Community/ Product support site history etc and provide the user with links to them.
. Book appointments and reminds them for any tasks in DSP/outside dsp.
. We can use the bot to promote our product or product related latest updates etc.