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Request Status changed to Cancel/Delete - Email only to ttRequest.SubmittedBy not everyone in ttRequestRoleUser

When a Request Status is changed to cancelled or deleted, a notification email is currently sent to everyone in ttRequestRoleUser.

A frequent customization on the client implementation is to replace the existing functionality and only send a cancelled or deleted workflow notification to the user that submitted the Request (ttRequest.SubmittedBy).

If the Request is a child Request of the parent, we use the SubmittedBy from the parent since the child Request has SubmittedBy = 'process'.

  • Allison Berube
  • Jul 5 2023
  • Needs review
  • Attach files